14peakslab

Industries

We work where operations are messy and margin matters.

Different industry, same shape: instrument the loop, automate the boring 80%, give the humans back to higher-impact work.

Retail & E-commerce

Margin-sensitive, ops-heavy, customer-facing.

Common pain

  • Support tickets pile up faster than agents can clear them
  • Merchandising and pricing decisions made on stale dashboards

What we build

AI agents that triage 80% of tier-1 tickets and surface real-time price moves from competitor scrapes.

Logistics & Supply Chain

Routing, exceptions, and paperwork eat the margin.

Common pain

  • Last-mile exceptions handled by phone, email, and intuition
  • PoD, BoL, and customs paperwork processed manually

What we build

Route-optimization models + LLM extraction of shipping documents that cut exception handling time by 60%.

Finance & Insurance

High-stakes decisions, low-tolerance for error.

Common pain

  • Underwriting and claims locked in 30-page PDFs
  • Compliance review still done line-by-line by analysts

What we build

Document-aware copilots that draft claims summaries and flag policy exceptions for human review.

Healthcare

Clinicians drowning in admin, not patients.

Common pain

  • Charting and prior-auth eat 2+ hours per clinician per day
  • Patient intake and triage handled by overloaded front desks

What we build

Ambient scribes + intake agents that return 90 minutes per clinician per shift.

Manufacturing

Downtime costs more than any single fix.

Common pain

  • Preventive maintenance based on calendars, not condition
  • Quality inspection done by overworked humans on the line

What we build

Vision models + predictive maintenance that cut unplanned downtime by 25%.

Hospitality

Guest experience won and lost in tiny moments.

Common pain

  • Booking, upsell, and concierge requests answered too slowly
  • Reviews and feedback never roll up into action

What we build

Multilingual guest agents and review-mining pipelines that lift NPS without growing headcount.

Don't see your industry?

The shapes repeat across sectors. If your team spends most of its day reacting, we can probably help.

Grab a free call